CRM Systems Specialist
Job Description
A leading international law firm is seeking a CRM Systems Specialist to join its Marketing & Business Development team in London.
This role will act as the local CRM subject-matter expert, responsible for maintaining high-quality CRM data, supporting users, and playing a key role in the firm’s migration from InterAction to Intapp DealCloud.
Responsibilities
• Support the migration from InterAction to Intapp DealCloud and ongoing system adoption.
• Act as the London CRM expert, supporting partners and internal users.
• Maintain and improve CRM data quality, governance and best practices.
• Cleanse and maintain contact records, mailing lists and company data.
• Produce searches, reports and targeted lists to support Business Development activity.
• Ensure CRM data processes comply with GDPR and data protection requirements.
Job Requirements
• Hands-on experience with Intapp DealCloud and InterAction.
• Strong CRM data management and data governance experience.
• Excellent attention to detail and data accuracy.
• Strong communication skills with the confidence to work with senior stakeholders.
• Experience in legal or professional services environments is desirable.
